Privacy Policy

1. Introduction

Founded in 2021, Renlar® provides unlimited design services for agencies, startups, and marketing teams globally. We offer professional graphics, websites, and video content through monthly subscriptions with dedicated designers, branded client portals, and unlimited revisions.

This privacy policy explains how we collect, use, and protect your information when you use our design platform globally.

Renlar services are provided by Tarkle, Inc. dba Renlar and its affiliates (collectively "Tarkle"), including Tarkle, Inc. (1309 Coffeen Avenue, Sheridan, Wyoming, 82801, United States), Tarkle Limited (Suite 10 Capital House, 61 Amhurst Road, London, United Kingdom, E8 1LL), and other Tarkle entities operating globally under the Renlar® trademark.

2. Information We Collect

We collect information necessary to provide and improve our design services globally. This includes account information (name, email, company details), project data (design files, briefs, specifications), payment information processed through secure providers, usage data to improve your experience, and technical information (IP addresses, device details) for security purposes.

We also collect email addresses and related information through various touchpoints on our website, including but not limited to: free design tools and calculators, business qualification quizzes, contact forms and service inquiries, newsletter subscriptions, account registrations, checkout and payment processes, and other interactive features we may offer from time to time.

All information collection is limited to what's necessary for providing our design services, improving user experience, sending service-related communications, and maintaining platform security.

3. How We Use Your Information

We use your information to deliver services, process transactions for monthly subscriptions and one-time purchases, provide customer support, maintain security, send service communications, and improve our platform. With your consent, we may send marketing communications about new features, services, or free tools that may be helpful for your business.

Emails collected through our free tools, quizzes, and contact forms may be used to send relevant follow-up information, tool recommendations, educational content about design services, and occasional promotional offers about our subscription plans. You can opt out of marketing communications at any time while continuing to receive essential service-related emails.

All information usage is strictly limited to legitimate business purposes related to providing our design services and complying with legal obligations.

4. Data Storage and Security

Your data is stored securely using industry-standard cloud infrastructure with encryption, regular security monitoring, access controls, and comprehensive backup procedures. We retain account data while your account remains active, project files for 6 months after service ends, and payment records for legal compliance periods.

Given our global operations, your data may be transferred and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for all international data transfers.

5. Your Rights

Depending on your location, you may have rights to access and export your data, correct and update your information, request deletion of your personal information, and opt-out of marketing communications. To exercise these rights, contact us at privacy@renlar.com. We respond promptly to all data-related requests in accordance with applicable laws.

6. Data Sharing

We never sell your personal data. We share information only with trusted service providers bound by strict data protection agreements, when required by law or legal process, in business transfers subject to equivalent privacy protections, or with your explicit consent.

7. Cookies and Tracking

We use essential cookies for authentication, security, and basic functionality. We also use analytics tools to understand platform usage and improve our services. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

8. Compliance with Privacy Laws

We comply with applicable privacy laws globally, including GDPR for EU and UK users, CCPA in California, PIPEDA in Canada, and other regional data protection regulations. We maintain appropriate data processing agreements with all service providers and conduct regular compliance reviews.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from anyone under 18. If we discover that we have collected personal information from a person under 18, we will delete that information immediately. Parents or guardians who believe their child has provided personal information should contact us at privacy@renlar.com.

10. Service Providers

We use trusted third-party service providers to help deliver our services, including infrastructure providers (Cloudflare, Vercel, Supabase), payment processors (Stripe), design tools (Figma, Adobe, Webflow, Framer), email service providers (Resend), and customer support platforms. Each provider is carefully selected and bound by comprehensive data protection agreements.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through email, platform notifications, or updates posted on our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

For privacy-related questions, concerns, or requests, please contact us at privacy@renlar.com.

Primary Address for Legal Correspondence:
Tarkle, Inc. dba Renlar
1309 Coffeen Avenue, Suite 15023
Sheridan, WY 82801, United States

This is our designated address for all privacy and legal correspondence. We are committed to addressing your privacy concerns promptly and transparently. Please allow up to 30 days for a complete response to complex requests.

This Privacy Policy governs all Renlar services and platforms globally. For general service questions, please contact support@renlar.com.